🔒 Gutherema Real Estate – Privacy Policy

Effective Date: 05 – 05 -25

At Gutherema Real Estate, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with us online or offline.

By using our services or website, you consent to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following personal information from you:

  • Full name

  • National ID or Passport number

  • Phone number

  • Email address

  • KRA PIN (for title processing)

  • Postal and physical address

  • Payment details

  • Land preferences or investment interests

  • IP address and device/browser information (when using our website)


2. How We Collect Your Information

We collect your data when you:

  • Fill out contact or inquiry forms

  • Make a purchase or reservation

  • Visit our offices or attend site visits

  • Subscribe to our newsletter

  • Interact with our ads or website

  • Call, text, or email us directly


3. How We Use Your Information

We use your data for the following purposes:

  • To process land purchases and payment plans

  • To register land and process title deeds

  • To communicate updates and offers

  • To schedule site visits or virtual tours

  • To improve our website and services

  • To comply with Kenyan laws and tax regulations

We will never sell or lease your personal data to third parties.


4. How We Protect Your Information

We implement strong data security measures including:

  • Encrypted databases and SSL-secured website

  • Password-protected internal systems

  • Limited access to sensitive data

  • Staff training on data privacy

If a data breach occurs, we will notify affected parties within a reasonable timeframe, in line with Kenya’s Data Protection Act.


5. Sharing of Information

We only share your data with trusted third parties when:

  • It’s required to complete your transaction (e.g., lawyers, surveyors, county registries)

  • You’re buying land through a joint venture or referral program

  • We are required to comply with legal obligations (court orders, tax laws)


6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill our contractual and legal obligations

  • Maintain accurate land ownership records

  • Provide customer service or resolve disputes

After this period, your data will be securely deleted or anonymized.


7. Your Rights

Under Kenyan law and international privacy standards, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to certain types of data processing

  • Withdraw consent at any time

To exercise these rights, contact us at info@gutheremarealestate.com


8. Cookies & Website Tracking

Our website may use cookies to:

  • Improve your browsing experience

  • Analyze website traffic and performance

  • Show you relevant ads on platforms like Google or Facebook

You can disable cookies in your browser settings at any time.


9. Third-Party Links

Our site may contain links to third-party websites (e.g., payment processors, map services). We are not responsible for their privacy practices. Please review their privacy policies separately.


10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Effective Date.” Continued use of our services implies your acceptance of any updates.


11. Contact Us

For questions, requests, or complaints regarding your data, contact:

info@gutheremarealestate.com
 +254 725 286103
Ruiru, New home centre, 3rd floor, room 304


By engaging with Gutherema Real Estate, you acknowledge that you have read and agreed to this Privacy Policy.